ACE-BC logo. Academic Communication Equity- British Columbia.


Winter landscape scene. Forested area with snow on the ground. Stream running through.

We gratefully acknowledge and respect the Coast Salish Peoples, including the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations on whose traditional lands ACE-BC resides, as an act of respect and a step on the path to reconciliation. We strive to understand, honour, and integrate Indigenous ways of knowing and being in our services as part of contributing to reconciliation in the province of British Columbia. As a province-wide program, we also acknowledge the other territories and lands of Indigenous peoples of whom the post-secondary institutions that we serve make their professional homes upon.


Never limit yourself because of others’ limited imagination; never limit others because of your own limited imagination.

~Mae Jemison


American engineer, physician, and former NASA astronaut


Calendar displaying the year 2021


Happy New Year!

We hope that you had a restful winter break and find yourselves with renewed energy moving forward into 2021. Building on our successes of the past year, our vision for 2021 is to remain resilient, connected, and continue our collective efforts for positive change.


The word that has been in our minds recently is INSPIRE. We are so thankful to belong to a community who inspires us with their work and dedication to improving accessibility for students in post-secondary education. Inspiration is the springboard for creativity, possibility, and well-being and can come from many sources. Whether it is through work, volunteering, or even taking up a new hobby, we encourage you to tap into who and what inspires you this year.



Warmest Wishes,



Graphic of hand holding a megaphone.


New Website is Live!


After much anticipation, our new website is now live! We hope that you enjoy the fresh design and streamlined layout of the website. At the heart of our rebranding and new website is our commitment to engage and support our community with current information and resources that matter most to you. Be sure to visit our site for the latest information and resources that will continue to evolve alongside the ever-changing landscape of post-secondary education. Our program is rooted in values of collaboration, innovation, and service excellence and we will continue to use these values to guide our goals for 2021.


Please feel free to share on your social media channels, list servs, and by email.


We appreciate any feedback that you may have to improve our new website. Please email your suggestions to

Smart phone displaying social media buttons for instagram, facebook, and twitter.

Let's Stay Connected!


ACE-BC is now on social media! You can follow us on Facebook and Twitter to LIKE and SHARE our posts.


Facebook icon Twitter icon

Job Board


Along with our new website, we have a new Job Board, which is designed to facilitate more collaboration between Coordinators and Service Providers.


Please email to get your secure online access code to post available job opportunities.

Graphic of a stickie note and push pin.

Graphic of two spot lights positioned so light beams overlap.


Transition Program


In what seems like perfect serendipity, the shift of the ACE-BC transition workshops from in-person to online has come at just the right time to be able to meet Deaf, hard of hearing, and Deafblind high school students and Teachers of the Deaf and Hard of Hearing (TODHH) exactly where they are at- online!


Teachers and service partners across B.C. met with ACE-BC and our workshop partners in late November for the soft launch and introduction of our new online program, Transition Into Post-Secondary Studies (T.I.P.S) which is being delivered as a new MOOC (online course) initiative through BCIT.


The new online transition course picks up where the previous in-person workshops left off and leverages our opportunity to build on the flexible nature of being able to work online. This online delivery will enable broader levels of support to Deaf, hard of hearing, and Deafblind individuals across the province without the restrictions of a one-time annual synchronistic learning opportunity. ACE-BC looks forward to working alongside teachers, students, and other partners to continue to refine and evolve the program throughout this introductory year.

Graphic depicting laptop and reading.

Recommended Reading


Person sitting on curb reading a book.


Video Captions for Online Courses: Do YouTube’s Auto-generated Captions Meet Deaf Students’ Needs?


The COVID-19 pandemic has heightened the focus on effective access for post-secondary students learning online. For all students, in particular Deaf, hard of hearing and Deafblind students, access to live, pre-recorded lectures, instructional materials and videos all require time-synced, accurate captioning to ensure that equitable access is achieved.


Auto-generated captions, such as those offered by YouTube or Zoom are being turned to for efficient and cost-effective solutions to providing access. However, despite technological advancements, the following research study indicates that auto-generated captions are too inaccurate to be used exclusively for equitable communication access and that further research is necessary. In the study, 68 minutes of auto-captioned video produced an average of 7.7 phrase errors per minute. These errors were either unintelligible or affected the meaning, significantly diminishing equitable access.


When designing or adapting online courses, all videos and related instructional media should be captioned as standard practice. Options to consider include: selecting media that is already captioned, outsourcing, or captioning in-house. Manually editing auto-generated captions on YouTube can be an effective stop-gap solution for short, pre-recorded videos that are produced internally. For more information, here are some guidelines and best practices for captioning educational materials and a report on the state of captioning online videos.


Human-generated services, such as TypeWell transcribing or CART to convert speech to text, remain ideal for ensuring equitable access for live and asynchronous viewing of online media.


Stay tuned for updates on our captioning research project or contact us for more information at

Graphic of two hands encompassing three people.

Community of Practice and Engagement (C.O.P.E)

Monthly Check-Ins with Coordinators


Since the spring of 2020, ACE-BC, in partnership with CAPER-BC and AT-BC, has been convening with post-secondary accessibility service coordinators virtually on a weekly, and now monthly basis. These sessions were created as an opportunity to learn from each other and share our successes and struggles navigating the sudden pivot to online education. Discussion topics range from assistive technology for remote learning, to captioning and alternative format materials, logistics of arranging remote virtual services, and mental health and well-being considerations for students studying from home.


We meet during the first Thursday of each month from 2:30 to 4pm, PST. Upcoming meeting dates are February 4th, March 4th, April 1st, and May 6th.

Please email us at if you would like to join these sessions.

Collage of various images depicting post-secondary students.


ACE-BC logo

Leading the way forward.

By working together, we all help to reshape the future of equitable communication and accessibility in post-secondary education

Facebook iconTwitter iconVimeo iconLinkedIn icon

British Columbia Institute of Technology (BCIT),
3700 Willingdon Ave, Burnaby, BC, V5G 3H2.

Update communications preferences or unsubscribe.